Service form

Service matters / complaints can be reported to service@rorosmetall.no
For other enquiries please contact post@rorosmetall.no

How to find the serial number of your RørosHetta product:

Kitchen hood serial number:
Remove the grease filter. You will find a note inside the ventilator with the type and serial number on it.
Or, take out the lamp glass, and there is a note inside with the type and serial number on it.

Serial number Wine cabinet:
The note can be found at the bottom inside the cupboard on the left. Remove the bottom shelf.
If you can’t find the note here, the note is on the back of the cabinet.

Serial number Panorama:
You will find the serial number on the front of the cassette that the tower goes down in. It is in the cupboard under the hob.

Serial number One and Elegant:
You will find the label with the type designation and serial number on the underside of the hob. The label is stuck on the metal.

Serial number cooling corner:
Corner cupboard or a straight wall cupboard with two doors?
You will then find the year and month of manufacture on the inside of the cabinet, on the wall to the left of the door near the ceiling.

Serial number cooling unit:
You will find the serial number on a white label on the right-hand side in the gap where the air comes out of the unit, just above where the dust filter sits. No disassembly needed to find it.

Service issues/complaints can be reported to service@rorosmetall.no
Other inquiries should be sent to post@rorosmetall.no